Customer Service Portal
The schools order, as the customer sees it.
Requests Raised by Scan This Month342
▲ SO-SVC-014 was scanned at 07:40
Portal Customers86
Caribbean Schools Trust is one
Satisfaction4.6 / 5
28 responses at Kingston
Customer view
No login No licence No app install
SO-SVC-014 is open.
Scanned requests
Guest means no account was required.
0 selected
| SO | Asset | Scanned | Customer | Status | |
|---|---|---|---|---|---|
| SO-SVC-014 | AST-ONT-014 | 05 Oct 07:40 | Guest | Received |
No records match this filter.
Customer view
Received→Scheduled→Technician En Route→Working→Completed
TechnicianKMKeisha Morgan · 4.8
ETAArriving in 18 min
18 min
Appointment Offered
Customer view
Entitled sites only. Kingston campus.
| Asset | Site | Status |
|---|---|---|
| AST-ONT-014 | Kingston campus | In service |
| Contract | Value | Status |
|---|---|---|
| CTR-SVC-014 | JMD 480,000 | Active |
| Asset | End |
|---|---|
| AST-ONT-014 | 31 Dec 2026 |
| Visit | Next |
|---|---|
| Preventive | 12 Oct 2026 |
| Order | Date |
|---|---|
| SO-SVC-014 | 05 Oct 2026 |
Customer view
QT-SVC-014
Labour, premium, travel and call-out
JMD 10,580
Sent
Sign-off · SO-SVC-014
Awaiting
Kingston campus
Spend this month is the quote plus the open penalty, held as the book figure JMD 86,400.
Open Work3
SLA Status94%
Compliance96%
Asset HealthGood
Spend this monthJMD 86,400
Sites
One entitled site on this agreement.
0 selected
| Site | Open Work | SLA | Compliance | Asset Health | Spend | |
|---|---|---|---|---|---|---|
| Kingston campus | 3 | 94% | 96% | Good | JMD 86,400 |
No records match this filter.
Customer view
12345
Kingston campus
Kingston campus on the schools agreement.
| Name | Score | Responses |
|---|---|---|
| Kingston campus | 4.6 | 28 |
No records match this filter.
CTR-SVC-014
Kingston campus on the schools agreement.
| Name | Score | Responses |
|---|---|---|
| CTR-SVC-014 | 4.6 | 28 |
No records match this filter.
ONT
Kingston campus on the schools agreement.
| Name | Score | Responses |
|---|---|---|
| ONT | 4.6 | 28 |
No records match this filter.
Keisha Morgan
Kingston campus on the schools agreement.
| Name | Score | Responses |
|---|---|---|
| Keisha Morgan | 4.8 | 16 |
No records match this filter.
Confirm appointment
05 Oct, 08:00–09:30, Keisha Morgan.
Reschedule
Approve quote
QT-SVC-014, JMD 10,580.
Reject quote
QT-SVC-014 stays at JMD 10,580 and the pill becomes Rejected.
Sign off
SO-SVC-014, Caribbean Schools Trust.