Customer Intelligence
One party, one consent ledger, and value from the ledger
Unified Customer Parties4,860
PTY-10045 confidence 97
Consent Exceptions11
▼ CNS-046 propagated in 38 sec
High-Value Customers126
Contribution JMD 314,000
Email, phone, device, payment token, loyalty id and account
PTY-10045 resolves CUS-10045 at confidence 97. A reviewed merge can be reversed.
Identifiers→Resolution→Confidence→Party
Identity
Deterministic, probabilistic and manual review. Confidence is the match score.
0 selected
| Party ID | Customer | Phone | Device ID | Payment Token | Loyalty ID | Account | Match Type | Confidence | Status | ||
|---|---|---|---|---|---|---|---|---|---|---|---|
| PTY-10045 | Kingston Industrial Supplies | accounts@kingstonindustrial.example | +1 876 555 0145 | DEV-KIN-014 | TOK-4418 | LYL-10045 | CUS-10045 | Deterministic | 97 | Resolved | |
| PTY-4402 | Caribbean Schools Trust | orders@caribbeanschools.example | +1 876 555 4402 | DEV-CST-02 | TOK-4402 | LYL-4402 | CUS-4402 | Probabilistic | 81 | Resolved | |
| PTY-10088 | North Coast Retail | buyer@northcoast.example | +1 876 555 0188 | DEV-NCR-07 | TOK-0188 | LYL-0188 | CUS-10088 | Manual Review | 64 | Review | |
| PTY-12003 | Parish Schools Board site 3 | site3@parishschools.example | +1 876 555 2003 | DEV-303 | TOK-303 | LYL-303 | CUS-12003 | Deterministic | 63 | Resolved | |
| PTY-12004 | Parish Schools Board site 4 | site4@parishschools.example | +1 876 555 2004 | DEV-304 | TOK-304 | LYL-304 | CUS-12004 | Probabilistic | 64 | Resolved | |
| PTY-12005 | Parish Schools Board site 5 | site5@parishschools.example | +1 876 555 2005 | DEV-305 | TOK-305 | LYL-305 | CUS-12005 | Manual Review | 65 | Review | |
| PTY-12006 | Parish Schools Board site 6 | site6@parishschools.example | +1 876 555 2006 | DEV-306 | TOK-306 | LYL-306 | CUS-12006 | Deterministic | 66 | Resolved | |
| PTY-12007 | Parish Schools Board site 7 | site7@parishschools.example | +1 876 555 2007 | DEV-307 | TOK-307 | LYL-307 | CUS-12007 | Probabilistic | 67 | Resolved | |
| PTY-12008 | Parish Schools Board site 8 | site8@parishschools.example | +1 876 555 2008 | DEV-308 | TOK-308 | LYL-308 | CUS-12008 | Manual Review | 68 | Review | |
| PTY-12009 | Parish Schools Board site 9 | site9@parishschools.example | +1 876 555 2009 | DEV-309 | TOK-309 | LYL-309 | CUS-12009 | Deterministic | 69 | Resolved | |
| PTY-12010 | Parish Schools Board site 10 | site10@parishschools.example | +1 876 555 2010 | DEV-310 | TOK-310 | LYL-310 | CUS-12010 | Probabilistic | 70 | Resolved | |
| PTY-12011 | Parish Schools Board site 11 | site11@parishschools.example | +1 876 555 2011 | DEV-311 | TOK-311 | LYL-311 | CUS-12011 | Manual Review | 71 | Review | |
| PTY-12012 | Parish Schools Board site 12 | site12@parishschools.example | +1 876 555 2012 | DEV-312 | TOK-312 | LYL-312 | CUS-12012 | Deterministic | 72 | Resolved | |
| PTY-12013 | Parish Schools Board site 13 | site13@parishschools.example | +1 876 555 2013 | DEV-313 | TOK-313 | LYL-313 | CUS-12013 | Probabilistic | 73 | Resolved | |
| PTY-12014 | Parish Schools Board site 14 | site14@parishschools.example | +1 876 555 2014 | DEV-314 | TOK-314 | LYL-314 | CUS-12014 | Manual Review | 74 | Review | |
| PTY-12015 | Parish Schools Board site 15 | site15@parishschools.example | +1 876 555 2015 | DEV-315 | TOK-315 | LYL-315 | CUS-12015 | Deterministic | 75 | Resolved | |
| PTY-12016 | Parish Schools Board site 16 | site16@parishschools.example | +1 876 555 2016 | DEV-316 | TOK-316 | LYL-316 | CUS-12016 | Probabilistic | 76 | Resolved | |
| PTY-12017 | Parish Schools Board site 17 | site17@parishschools.example | +1 876 555 2017 | DEV-317 | TOK-317 | LYL-317 | CUS-12017 | Manual Review | 77 | Review | |
| PTY-12018 | Parish Schools Board site 18 | site18@parishschools.example | +1 876 555 2018 | DEV-318 | TOK-318 | LYL-318 | CUS-12018 | Deterministic | 78 | Resolved | |
| PTY-12019 | Parish Schools Board site 19 | site19@parishschools.example | +1 876 555 2019 | DEV-319 | TOK-319 | LYL-319 | CUS-12019 | Probabilistic | 79 | Resolved | |
| PTY-12020 | Parish Schools Board site 20 | site20@parishschools.example | +1 876 555 2020 | DEV-320 | TOK-320 | LYL-320 | CUS-12020 | Manual Review | 80 | Review | |
| PTY-12021 | Parish Schools Board site 21 | site21@parishschools.example | +1 876 555 2021 | DEV-321 | TOK-321 | LYL-321 | CUS-12021 | Deterministic | 81 | Resolved |
No records match this filter.
Consent ledger → withdrawn → propagation → surfaces updated
CNS-046 reached orders, marketing, service and commerce in 38 seconds.
Consent
One ledger. Withdrawal is the state the other surfaces read.
0 selected
| Customer | Consent ID | Purpose | Channel | Jurisdiction | Consent State | Granted At | Withdrawn At | Propagation Status | Last Updated | |
|---|---|---|---|---|---|---|---|---|---|---|
| Kingston Industrial Supplies | CNS-045 | Order updates | Portal | Jamaica | Granted | 12 Aug 2026 | — | Honoured | 05 Oct 2026 | |
| Kingston Industrial Supplies | CNS-046 | Marketing email | Jamaica | Withdrawn | 01 Apr 2026 | 05 Oct 14:10 | All surfaces · 38 sec | 05 Oct 14:10 | ||
| Parish Schools Board | CNS-202 | Loyalty notice | Telephone | Jamaica | Expired | 01 Jun 2026 | — | — | 01 Oct 2026 | |
| Caribbean Schools Trust | CNS-203 | Invoice email | Jamaica | Granted | 01 Jun 2026 | — | Honoured | 01 Oct 2026 | ||
| Parish Schools Board | CNS-204 | Service chat | Portal | Jamaica | Pending | 01 Jun 2026 | — | — | 01 Oct 2026 | |
| Caribbean Schools Trust | CNS-205 | Loyalty notice | Telephone | Jamaica | Expired | 01 Jun 2026 | — | — | 01 Oct 2026 | |
| Parish Schools Board | CNS-206 | Invoice email | Jamaica | Granted | 01 Jun 2026 | — | Honoured | 01 Oct 2026 | ||
| Caribbean Schools Trust | CNS-207 | Service chat | Portal | Jamaica | Pending | 01 Jun 2026 | — | — | 01 Oct 2026 | |
| Parish Schools Board | CNS-208 | Loyalty notice | Telephone | Jamaica | Expired | 01 Jun 2026 | — | — | 01 Oct 2026 | |
| Caribbean Schools Trust | CNS-209 | Invoice email | Jamaica | Granted | 01 Jun 2026 | — | Honoured | 01 Oct 2026 | ||
| Parish Schools Board | CNS-210 | Service chat | Portal | Jamaica | Pending | 01 Jun 2026 | — | — | 01 Oct 2026 | |
| Caribbean Schools Trust | CNS-211 | Loyalty notice | Telephone | Jamaica | Expired | 01 Jun 2026 | — | — | 01 Oct 2026 | |
| Parish Schools Board | CNS-212 | Invoice email | Jamaica | Granted | 01 Jun 2026 | — | Honoured | 01 Oct 2026 | ||
| Caribbean Schools Trust | CNS-213 | Service chat | Portal | Jamaica | Pending | 01 Jun 2026 | — | — | 01 Oct 2026 |
No records match this filter.
Revenue − ledger cost − cost-to-serve = economic contribution
CUS-10045: JMD 1,334,000 − JMD 972,000 − JMD 48,000 = JMD 314,000. Logins, emails and cases are not the value.
Customer economics
Lifetime value is the contribution, not an activity score.
0 selected
| Customer | Lifetime Revenue | Ledger Cost | Gross Margin | Cost-to-Serve | Lifetime Value | Share of Wallet | Transaction Count | Segment | |
|---|---|---|---|---|---|---|---|---|---|
| Kingston Industrial Supplies | JMD 1,334,000 | JMD 972,000 | JMD 362,000 | JMD 48,000 | JMD 314,000 | 18% | 2 | Industrial | |
| Caribbean Schools Trust | JMD 756,000 | JMD 522,000 | JMD 234,000 | JMD 22,000 | JMD 212,000 | 11% | 1 | Education |
No records match this filter.
Propensity and next best action
Purchase, churn, upsell, return abuse and credit risk. The constraint column names the action that was blocked.
0 selected
| Customer | Propensity | Score | Primary Factor | Secondary Factor | Recommended Action | Expected Value | Constraint | Rank | Status | |
|---|---|---|---|---|---|---|---|---|---|---|
| Kingston Industrial Supplies | Purchase | 0.72 | Open quote QT-1045 | Unpaid INV-1182 | Confirm SO-2608-1045 | JMD 41,400 | Credit already passed | 1 | Ready | |
| North Coast Retail | Credit Risk | 0.81 | Exposure above limit | Two invoices past 45 days | Hold new orders | JMD 140,000 | Release needs Omar Reid | 1 | Blocked |
No records match this filter.
Review identity merge
Source partyPTY-10088-B
Target partyPTY-10088
Match confidence64
Merge reasonSame phone, different email
Data preservedBoth emails, both orders, consent CNS records
RecoveryReverse restores PTY-10088-B with no data dropped
Confirming records the merge. Reverse is available on the party afterwards.
Withdraw consent
CNS-045 will show Withdrawn. Propagation to orders, billing, service and commerce is recorded inside 60 seconds. Nothing is sent from this screen.
Reverse identity merge
PTY-10088-B is restored with both emails, both orders and the consent records. Nothing from the source party is dropped.