Non-Conformance & Corrective Action
NCR-041 follows the failed lot through containment, action and cost
Open NCRs24
NCR-041 is CAPA required
CAPAs Due in 30 Days9
CAPA-041 is due 20 Oct
Cost of Quality YTDJMD 4,820,000
Four categories below
Non-Conformance
NCR-041 is lot LOT-ONT-2608-041, supplier Harbour Fiber Supply, work order MO-4414, customer Caribbean Schools Trust.
0 selected
| NCR ID | Item | Lot | Supplier | Work Order | Customer | Severity | Date | Status | |
|---|---|---|---|---|---|---|---|---|---|
| NCR-041 | ONT Starter Kit | LOT-ONT-2608-041 | Harbour Fiber Supply | MO-4414 | Caribbean Schools Trust | Major | 05 Oct 2026 | CAPA Required | |
| NCR-038 | CMP-CON-LC Connector | C-204 | Harbour Fiber Supply | — | — | Critical | 04 Oct 2026 | Containment | |
| NCR-029 | Outdoor CPE | LOT-CPE-09 | — | — | North Parish Networks | Minor | 03 Oct 2026 | Closed |
No records match this filter.
CAPA
Corrective and preventive actions. Verification does not upload a file.
0 selected
| CAPA ID | NCR | Type | Action | Owner | Due Date | Effectiveness | Closure Evidence | Status | |
|---|---|---|---|---|---|---|---|---|---|
| CAPA-041 | NCR-041 | Corrective | Quarantine remaining C-204 connectors and retrain optical-fit check | Omar Reid | 20 Oct 2026 | Pending | Hold record QRN-041 | In Progress | |
| CAPA-038 | NCR-038 | Preventive | Add end-face photo to receipt plan QP-022 | Keisha Morgan | 28 Oct 2026 | Not started | — | Open | |
| CAPA-012 | NCR-029 | Corrective | Return two Outdoor CPE units | Nadine Blake | 18 Sep 2026 | Effective | Return note RN-029 | Closed |
No records match this filter.
PreventionJMD 860,000
2026 YTD
AppraisalJMD 1,240,000
2026 YTD
Internal FailureJMD 1,860,000
2026 YTD
External FailureJMD 860,000
2026 YTD
Cost of quality
Prevention 860,000 + appraisal 1,240,000 + internal failure 1,860,000 + external failure 860,000 = JMD 4,820,000
The scrap line for this lot is JMD 185,000 inside internal failure. Cost centre CC-MFG-KIN.
Cost lines
Stored amounts. They are not summed on this page.
0 selected
| Category | Cost Type | Period | Amount | Product | Site | Status | |
|---|---|---|---|---|---|---|---|
| Prevention | Supplier qualification | 2026 YTD | JMD 520,000 | Connectors | Kingston | Recorded | |
| Prevention | Training | 2026 YTD | JMD 340,000 | Optical fit | Kingston | Recorded | |
| Appraisal | Inspection | 2026 YTD | JMD 860,000 | ONT Starter Kit | Kingston | Recorded | |
| Appraisal | Testing | 2026 YTD | JMD 380,000 | Fibre cable | Montego Bay | Recorded | |
| Internal Failure | Scrap | Oct 2026 | JMD 185,000 | ONT Starter Kit | Kingston | Open | |
| Internal Failure | Rework | 2026 YTD | JMD 1,240,000 | Shop floor | Kingston | Recorded | |
| Internal Failure | Retest | 2026 YTD | JMD 435,000 | Optical power | Kingston | Recorded | |
| External Failure | Customer return | 2026 YTD | JMD 420,000 | Outdoor CPE | Portmore | Recorded | |
| External Failure | Warranty | 2026 YTD | JMD 280,000 | Field kits | Mandeville | Recorded | |
| External Failure | Recall preparation | 2026 YTD | JMD 160,000 | ONT Starter Kit | Kingston | Simulation |
No records match this filter.
NCRNCR-041
ItemONT Starter Kit Rev C
LotLOT-ONT-2608-041
SupplierHarbour Fiber Supply
Work orderMO-4414
CustomerCaribbean Schools Trust
ProblemOptical power −9.2 dBm on 8 units
ContainmentQuarantine QRN-041 at Kingston
Root causeConnector batch C-204 end-face
InspectionINS-041
EvidenceMeasurement result, quarantine hold
CAPACAPA-041
Opened
Keisha Morgan after the failed optical-power reading.
Contained
8 units moved to the quality hold location in Inventory.
CAPA required
Omar Reid assigned corrective action.
Effectiveness verificationNot yet verified
Verification dateDue 20 Oct 2026
VerifierNadine Blake
ResultPending
EvidenceHold record QRN-041 and inspection INS-041
Action opened
Retrain optical-fit check and hold batch C-204.
Owner
Omar Reid. Due 20 Oct 2026.
Verify CAPA
CAPA-041 will show as Closed. No evidence file is stored and the NCR text stays as recorded.