Layer 1
Core
Redundant routing, international gateways and peering.
Nodes online
412/ 412
Network
Four layers. No single point of failure.
From the core to the last metre, every layer is built with diversity and watched by people.
Architecture
Core to outside plant.
Layer 2
Aggregation
Diverse metro rings that carry traffic between regions.
Layer 3
Access
Optical line terminals serving neighbourhoods and business parks.
Layer 4
Outside Plant
Fiber routes, splice points and drops to the premises.
Network Operations Centre
Staffed 24/7, every day.
Engineers watch every ring, optic and customer circuit, open a ticket before you notice, and escalate by severity with a named owner.
Proactive monitoring
Alarms are triaged before they become outages.
Escalation paths
Clear ownership from first line to field crews.
Post-incident reports
Root cause and prevention shared after major events.
Live status
Network status board.
Avg latency
3.8ms
Packet loss
0.003%
Utilisation
41%
Metro latency, rolling
Kingston & St Andrew1.9 ms0.001%Operational
St Catherine2.6 ms0.002%Operational
St James3.4 ms0.003%Operational
St Ann3.9 ms0.004%Operational
Illustrative live data for demonstration.
Resilience
Built to survive a cut.
Route diversity
Primary and backup paths follow different physical corridors.
Equipment redundancy
Paired routers and power systems at every aggregation site.
Power resilience
Battery and generator backup keeps sites alive through grid events.
See it on your own line.
Check your address or talk to our network team.